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Confirm bookingBooks the visit and sends the customer a WhatsApp confirmation with the location
1Customer details
2The visit
Time *Free Booked
4:00 pm4:20 pm4:40 pmBooked5:00 pm5:20 pm5:40 pm6:00 pmBooked6:20 pm6:40 pm7:00 pm7:20 pm7:40 pm
3Note(optional)
First visit, prefers WhatsAppAfter confirming: the booking is saved to the file and Hind’s diary, the customer gets a WhatsApp confirmation with the location, and a reminder a day before.Confirm booking
WhatsApp confirmation goes out by itself, by date and time
- Right after bookingConfirmation with date, time, staff name and branch locationSent 5:12 pm
- A day before · Thu 13/11 · 5:20 pmReminder with three buttons: Attend · Reschedule · CancelScheduled
- Two hours before · Fri 14/11 · 3:20 pmFinal reminder with the location (if not confirmed)Scheduled
- When the customer taps “Attend”Status turns “Confirmed” · “Reschedule” offers free slots · “Cancel” frees the slotAutomatic
Your booking is confirmed ✅Hi Ghada, your visit is Friday 14/11/2026 at 5:20 pm with Hind at Rawaq · Al Malqa.
📍 LocationReschedule
5:12 ✓✓Customer services & visitsAdd another service on a new date
Each service is recorded on its own with its date and amount, and counts in finance and the staff member’s income on that day.
| Service | Date | Staff | Amount | Status | ||
|---|---|---|---|---|---|---|
| Follow-up session | 14/11/2026 · 5:20 pm | Hind | 350 | Awaiting | Sent ✓ | Reschedule |
| Facial cleansing 2nd service | 06/11/2026 · 7:00 pm | Sara | 220 | Attended & paid | Read ✓✓ | Approved in finance |
| Consultation | 02/11/2026 · 6:00 pm | Hind | 150 | Attended & paid | Read ✓✓ | Approved in finance |
| Total paid by the customer | 370 | 2 paid services · 1 upcoming | ||||
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