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Customers & bookings

Customers & bookings: a file for every customer, every visit in its staff diary

For any business that runs on customers and bookings: every lead arrives with its source and campaign, your team follows up to booking, and every staff member’s diary lives in one calendar.

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SAR 199 / month Preview pricing

What you get with Customers & bookings

Leads arrive with their source

TikTok, Snap, Meta, Google, your landing page and WhatsApp, with campaign, ad and cost per lead.

No duplicates, no lost leads

Auto-merge by mobile, round-robin to the sales team, and an alert if nobody follows up in 15 minutes.

Clear stages to the visit

New, contacted, booked, attended and paid, so you see where customers drop.

A diary for every staff member

Each staff member’s bookings by branch and service, booked by your team or online.

Sessions and packages

Session 3 of 6, with alerts for packages about to expire.

Return from every campaign

Cost per lead, booking rate, show rate and revenue per platform and campaign.

How Customers & bookings works

From first setup to daily use, on the real screens inside the system.

  1. Step 1

    Customer and booking in one form

    Required fields are clear, and the system checks the number isn’t a duplicate before saving.

  2. Step 2

    Connect your ads

    TikTok, Snap, Meta and your landing page. Every lead arrives with its campaign.

  3. Step 3

    Follow each lead to booking

    Clear stages, follow-up tasks for your team, and you see where leads drop.

  4. Step 4

    A diary for every staff member

    A calendar per staff member or stylist; online bookings land in it directly.

  5. Step 5

    Reminders that cut no-shows

    A button message before the visit; rescheduling lets the client pick a free slot.

Try it yourself inside the system

Why take it from Touch Creative

An honest comparison with what’s on the market.

  1. Built from real day-to-day operation, not a generic template.
  2. Works on its own; add WhatsApp and it links instantly: welcome, button reminders and chats in the same profile.
  3. Every lead keeps its source, so you know which ad brings real bookings, not just messages.
  4. Permissions per role: reception sees bookings, sales their leads, each staff member their diary.

Everything you expect, and more

  • TikTok, Snap, Meta and Google sync
  • Landing page form with UTM
  • Duplicate merge by mobile
  • Automatic assignment
  • Lead pipeline
  • Tasks, follow-ups and alerts
  • Calendar per staff member and branch
  • Online booking
  • Packages and sessions
  • Daily confirmations page
  • Source and return reports
  • Roles and permissions

Coming soon

Customer file with photos and attachmentsDigital consent forms

Customers & bookings questions

How do ad leads arrive?

We connect TikTok, Snap, Meta and Google lead forms to your account; every new lead lands within seconds with its campaign and ad. Your landing page sends leads with UTM tags.

Can I take customers & bookings without WhatsApp?

WhatsApp is our base; customers & bookings is added on top in the “WhatsApp + customers & bookings” package at 10% off.

Can I import my current customers?

Yes, from Excel or CSV, matched by mobile so they don’t duplicate.

Try Customers & bookings on your business

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